Terms of Service
The terms and conditions that govern your use of our website and services.
Acceptance of Terms
Agreement to Terms
By accessing and using this website and our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Capacity to Contract
You represent that you are at least 18 years of age and have the legal capacity to enter into this agreement. If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these terms.
Modifications
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new terms.
Description of Services
Consulting Services
Grizen provides strategic technology consulting services including but not limited to strategic planning, solution design, implementation guidance, and digital transformation consulting. Specific services will be detailed in separate service agreements.
Website Services
Our website provides information about our services, allows you to contact us, and may include resources, insights, and other content related to technology consulting and strategic planning.
Service Availability
We strive to maintain continuous availability of our website and services, but we do not guarantee uninterrupted access. We may suspend or discontinue services for maintenance, updates, or other operational reasons.
User Responsibilities
Lawful Use
You agree to use our website and services only for lawful purposes and in accordance with these terms. You will not use our services in any way that violates applicable laws or regulations.
Accurate Information
You agree to provide accurate, current, and complete information when using our services or contacting us. You are responsible for maintaining the accuracy of any information you provide.
Prohibited Activities
You may not use our services to transmit harmful, offensive, or illegal content; attempt to gain unauthorized access to our systems; interfere with the proper functioning of our services; or engage in any activity that could damage our reputation or business.
Intellectual Property
Our Content
All content on our website, including text, graphics, logos, images, and software, is the property of Grizen Technology Consulting or our licensors and is protected by copyright, trademark, and other intellectual property laws.
Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our website for its intended purpose. This license does not include any right to reproduce, distribute, or create derivative works from our content.
Client Materials
Any materials, information, or intellectual property you provide to us during the course of our services will be treated in accordance with our separate service agreements and confidentiality provisions.
Privacy and Data Protection
Privacy Policy
Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference. Please review our Privacy Policy to understand our practices.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, but we cannot guarantee absolute security. You acknowledge the inherent risks of transmitting information over the internet.
Data Retention
We retain personal information only as long as necessary to provide our services and comply with legal obligations. You may request deletion of your personal information subject to applicable laws and legitimate business interests.
Service Agreements
Separate Agreements
Specific consulting services will be governed by separate service agreements that detail the scope of work, deliverables, timelines, and compensation. These terms supplement but do not replace those specific agreements.
Professional Standards
We will perform all services in accordance with professional standards and industry best practices. We will use reasonable efforts to meet agreed-upon timelines and deliverables.
Client Cooperation
Successful completion of our services often requires client cooperation, including timely provision of information, access to systems, and decision-making. Delays in client cooperation may affect project timelines and outcomes.
Disclaimers and Limitations
Service Disclaimer
Our services are provided 'as is' without warranties of any kind, either express or implied. We do not guarantee specific outcomes or results from our consulting services, as success depends on many factors beyond our control.
Limitation of Liability
To the maximum extent permitted by law, our liability for any claims arising from our services is limited to the amount paid for those specific services. We are not liable for indirect, consequential, or punitive damages.
Third-Party Services
We may recommend or integrate third-party services or products. We are not responsible for the performance, availability, or security of third-party services, and your use of such services is subject to their own terms and conditions.
Governing Law
Applicable Law
These terms are governed by the laws of the State of California, United States, without regard to conflict of law principles. Any disputes will be resolved in the courts of California.
Dispute Resolution
We encourage resolution of disputes through direct communication. If formal dispute resolution is necessary, we prefer mediation or arbitration over litigation where legally permissible.
Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable.