Operational systems and data
Fix the systems of record and integrations that workflows actually depend on.
Scope
Where we usually get pulled in
This tends to start when something in production is fine today and won't survive the next change.
- 01
Start with the record the business runs on, not the dashboard on top.
- 02
Align data definitions before adding another integration.
- 03
When two teams report different numbers, trace it to the source.
- 04
Assign an owner for each metric that drives a material decision.
Operational Signals
You'll recognize it when…
Talk through a operational systems and data situation
Tell us what's blocking the work. We'll say quickly if we're the right fit.
Talk through the situation